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Amader Kotha worker Helpline Training

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Amader Kotha worker Helpline Training

Training

Duration – 3/4 days

Brief of the training content is below : –

  • Background of Amader kotha helpline
  • Objective of Amader kotha Helpline
  • Helpline issue categories and call handling protocol
  • Question and answer during training call and introduce the training materials.
  • General worker presentation
  • Drama on demo call by participant
  • Introduce monitoring tool
  • How to prepare action plan
  • Introduce CD player log book

Note: Budget will be shared on request.

Contact information
Phulki
House 264, Block F, Road 4/A,Bashundhara R/A.Dhaka
Phone : 01970800667
Email : phulki@phulkiltd.com